Refund policy

Return & Refund Policy

CRDSHP creates apparel and goods made specifically for card collectors. Many of our items are produced on demand through third-party partners, which affects how returns work.

Please read this policy carefully before placing an order.

All Sales Policy

Because many CRDSHP products are made to order or fulfilled by third-party partners, all sales are final unless an item arrives damaged, defective, or incorrect.

We do not accept returns or exchanges for:

  • Wrong size ordered

  • Buyer’s remorse

  • Preference changes after purchase

  • Minor variations in color or placement that are normal for print production

Damaged or Defective Items

If your item arrives damaged, misprinted, or defective, we will make it right.

To request a replacement or refund:

  • Contact us within 7 days of delivery

  • Email hello@crdshp.com

  • Include your order number and clear photos of the issue

If approved, we will issue a replacement or refund at no cost to you.

Incorrect Items

If you receive the wrong item due to an error on our end, notify us within 7 days of delivery. We will replace the item or issue a refund after verification.

Third-Party Fulfillment

Some CRDSHP products are fulfilled by:

  • Print-on-demand partners (such as Printify)

  • Third-party suppliers (such as AliExpress via DSers)

  • CRDSHP directly

Return eligibility may vary by product type and fulfillment method, but this policy governs all CRDSHP purchases regardless of fulfillment source.

We do not accept returns sent back without prior approval.

Shipping Issues

CRDSHP is not responsible for:

  • Delays caused by carriers

  • Lost or stolen packages after delivery confirmation

  • Customs delays for international orders

If an issue occurs, contact us and we will assist where possible.

Refund Processing

Approved refunds are issued to the original payment method and typically process within 5–10 business days, depending on your bank.